Customer Services

At equip.co.uk we understand the importance of reliable customer service. We will get any issues resolved as quickly as possible, with the emphasis on you, the customer.

Prompt & Reliable Service

We aim to provide an efficient and reliable service to all of our customers. Provided the item is in stock you can expect to receive your order within 1-2 working days.

We offer a 14 day full money-back refund on any unwanted items. Provided the products are returned to our offices in their original condition and within the period of receipt of your order, we will refund the cost.

Individual Customer Care

We treat all our customers as individuals and are more than happy to answer any specific enquiries you may have about the site and ordering products. Simply contact a member of our dedicated customer services team on (02380) 988174 or by e-mail at info@equip.co.uk and we will attend to your problem as a matter of urgency.